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More research, less resources, no problem: How John Deere gets it done

More research, less resources, no problem: How John Deere gets it done

iModerate Author

Apr 08, 2014

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Did you miss our webinar with John Deere on April 3? No problem, we’ve got you covered.

To quickly recap, Jessica Kettler, Manager of  Online Research at John Deere, tackled one of the biggest issues facing insights teams and researchers –  how to meet increasing project demand with limited resources. Jessica detailed how she does more with less through strong partnerships, unique approaches and by shifting the paradigm of the research-client relationship. Through examples presented with our very own Jen Drolet, attendees saw  how Deere is able to engage their hard-to-reach audiences and deliver the voice of the customer time and again.

Check out the webinar and learn:

  • The objectives, challenges and successes of a Fortune 100 insights department
  • How to gain efficiencies through partnerships and institutional flexibility
  • Examples of how John Deere is able to deliver timely insights to its constituents

iModerate Author

The insights I received from iModerate really brought our NPS program to life. While it was always highly-visible and important to key stakeholders it did not resonate as well with the majority of employees. The iModerate piece rounded out the NPS program and brought it to a place where it is now more valued, transparent and salient across the organization. Having the consumer’s voice and that context has helped us build business cases and impact operations in a way that has led to great success.

Adriana Smith, Manager, Brand Strategy, NRG Energy