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Why Netflix reigns supreme – Article in USA TODAY

Why Netflix reigns supreme – Article in USA TODAY

iModerate

Jun 29, 2015

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USA TODAY, as part of a cord-cutting series, featured iModerate’s research on consumer perceptions of Amazon, Hulu, and Netflix streaming services. Read the article to learn why Netflix has such a commanding lead in the market, and what Hulu and Amazon could do to catch up.

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Missed the brand wars report? Find it here

The insights I received from iModerate really brought our NPS program to life. While it was always highly-visible and important to key stakeholders it did not resonate as well with the majority of employees. The iModerate piece rounded out the NPS program and brought it to a place where it is now more valued, transparent and salient across the organization. Having the consumer’s voice and that context has helped us build business cases and impact operations in a way that has led to great success.

Adriana Smith, Manager, Brand Strategy, NRG Energy